Janet
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Activity overview
Latest activity by Janet-
Janet created an article,
About Navia
We’re here for you Navia is a family-owned/operated third-party administrator (TPA) with an unparalleled commitment to customer service. Founded in 1989, we began as Flex-Plan Services, a single-s...
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Janet created an article,
How to register on the Employer Portal
Access our employer registration page by clicking the “register” button above. To register, enter your first and last name, email address, and company code, and then select a user name....
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Janet created an article,
Forgot username and/or password
Click on the “login” button above. On the next page, you will be prompted to login using your username and password. Below the login button on that page, click “forgot username and password.” You w...
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Janet created an article,
Where is Navia Benefit Solutions located?
Navia Benefit Solutions is located in Bellevue, WA. 100% of our employees work in the same office, no offsite call centers, no outsourcing.
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Janet created an article,
Who do I call if I have questions?
Check out our Contact Us page and call the department related to your benefit. If you’re unsure of how to direct your call, call our customer service team and they’ll be able to redirect you based ...
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Janet created an article,
What are the System Requirements for using the Navia Participant and Employer Portals
Navia supports the following platform and browser combinations: Windows: Chrome, Firefox, Internet Explorer 11 or above *, Microsoft Edge Mac: Chrome, Firefox, and Safari JavaScript must be enabled...
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Janet created an article,
Who can use the MyNavia App?
Any FSA or HRA participant with an Android or iPhone can use the MyNavia App. The app is free to download and free to use!
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Janet created an article,
What benefits are compatible with the App?
Currently, the App will work with the following benefits: Health Care FSA Day Care FSA Limited Health Care FSA HRAs Direct Reimbursement Plans
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Janet created an article,
How do I register the MyNavia App?
Registering the MyNavia App is easy with these simple steps! 1) Search for “MyNavia” in Google Play or the Apple App Store and download the MyNavia App to your mobile device. 2) Launch the app ...
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Janet created an article,
How can I register the app on a tablet if I don’t have a phone number?
A phone number is required during the registration process so that you can easily identify our app on our participant portal. If you don’t have a phone number associated with your device, you can u...